Online Consumer Forums and Consumer Complaints Site

Zero Network – Zero Response

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by

AdminPost
in ,

Location/place: Mumbai

Name of company/service: Reliance Communication

Hello,

I switched in to Reliance network on 7th of March 2013. But I realised that there is ZERO network on Reliance GSM in my area and at my home. I logged a complaint on 17th of March 2013. It’s more then 1 month still there is no proper response from the company. Everytime I call their customer care division I get different reply from them, few even said that there is no o/s complaint on your number. I am MISSING MY IMPORTANT CALLS AND SMS just because of the ZERO network of Reliance.

Please request the complany either resolve my problem or allow me to move out of their pathetic network before complition of 3 months as per the rule from TRAI.

Thanks,
Kayvan Shah.
+91-9220522960.

Comments

2 responses to “Zero Network – Zero Response”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,
    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

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