wrong update in Airtel official site

Hi,
Airtel customer care services are really really worst, pathetic and no use completely for them who has an issue with your services,
I have recharged 249rs through the online in Airtel official site, where i was supposed to get 3G pack for 1GB date instead, i got main balance some sec but in online it clearly shows 249RS is for 3G pack and I have the screen shot of the same.

when i called customer services they claim that 255 for 3G 1GB data however when i go to online airtel site it still clearly shows that 249 only for 3G pack.

I called customer care like more than 10 times and tried to explain the same thing but every time call gets disconnected in between while i was speaking to them even with supervisors.

10:43PM 21/09.2014 i had a call with one of the supervisors murali, he just disconnected the call while speaking to him.

Regards,
Mahendar. S
7673980601


Comments

2 responses to “wrong update in Airtel official site”

  1. Dear Mahendar,

    This is with reference to your post dated 25 September 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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  2. sandeep Avatar
    sandeep

    Bablu Sandeep Sandeep
    WorstWorst network after 4G launch, ll not suggest anyone after using data card, no one should take 4G Sims.. Very disappointed

    Sandeep
    8860384810

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