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Wrong Product Delivered

Location/place: New Delhi

Name of company/service: HomeShop18

Dear Sir/Madam,

I am purchased Whirlpool agitator Washing machine from Homeshop18 by using my credit card,and they delivered a non agitator washing machine,

i called them so many times and they says same as we will do something in next 48 hours.

I am so irritate from those guys and from 15 days product will be at my home as packed.

Please do needful things, or let me know the process of going to consumer forum.My contact number is 8800434669

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