Wrong product delivered

Location/place: kolkata

Name of company/service: none

I had ordered yellow roses bouquet and ganesh statue from site but they delivered different bouquet with red roses and ganesh statue is also different from my product.I email my complain to their emailid on 20th april still today i.e 22nd april i didn’t get reply from them.Even today i call on customercare no i.e 9214222282. In the morning they didn’t pick up the call.Around 3:30pm they receive my call and when i said my problem he put me on hold.After that they didn’t picking my call.
ordered date: 19th april
delivery date:20th april
order no:541
bouquet price :699
ganesha price:649

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