Wrong Postpaid bill amount

Location/place: Delhi

Name of company/service: Vodafone

Hi,

I have just ported on vodafone postpaid(MobileNo-9350461200) 1 month ago(on 1-june-2012)
and my first bill has generated(on 27-june-2012) and my total bill amount is 3,621.83/-
in this bill detail usage charges is 2996.49/- ,while i have already taken a plan of data usage

I have requested(Mail) to vodafone to activate 1GB data plan on 2-June-2012,On 4-june-2012 I received a MSG that 1GB@98 is not applicable on my corporate plan so 3GB@198 has been activated on my no(9350461200), but After a day I recieved another call from vodafove that since I have requested for 1GB@98 so 3GB@198 plan has been deactivated and 1GB@ 98 plan is activated.I am unable to understand what is this.

1GB@98 and in my bill it showing discount of Rs. 8118.01 ,while I have confirmed many times
from vodafone customercare that 1GB data is equal to Rs 10000.

I have called vodafone,He told me that my bill is of 27 Days(From 1st-june to 27thjune)
thats why rebate is of 27 Days 1GB@98 plan is reduced to 85@some MB

I am unable to understand why my bill cycle is of 27 days, Why my plan 1GB@98 is reduced to 85@some MB,I have not got any call from vodafone for plan details.

my all outgoing calls are barred and I am unable to call on any anywhere. even on 198


Comments

2 responses to “Wrong Postpaid bill amount”

  1. Hello Sir/Madam,

    We were unable to get in touch with you on your number. Please share an alternate number here http://bit.ly/NNOsIy so that we can get back to you with assistance asap.

    Regards,
    Vodafone Customer Care

  2. Hello Tariq,

    We would like to inform you that our Nodal officer is working on your concern and will get back to you as soon as possible.

    Regards,
    Vodafone Customer Care

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