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Wrong Order Delievery

Location/place: Karnal

Name of company/service: Star CJ Alive

Sir ,
This is to make a complaint against a company named Star CJ Alive regarding the delievery of wrong product which was not exactly ordered by us .
We have conversed a number of times with them regarding this issue but we are not getting the proper response from their side. The product details are mentioned below :
Order Number: 20120613032032
Invoice Number: 201206140365
M/S. MNM Trading Solutions Pvt Ltd , Franchisee of Star CJ Network India Pvt Ltd , Village Sampka-Jamalpur , Pataudi Road , Tehsil- Pataudi , Gurgaon , Haryana .
Pin :123503, Ph: 0124-2012-582

Kindly look after it , we would be highly obliged .

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