Wrong commitments

Location/place: Delhi

Name of company/service: Vodafone

The commitment given by vodafone executive that in Rs.199 rental for mobile no 9899542058 i’ll be getting 400 min std calls, 600 min local call and 400 nos local/std sms but i’ve been chaged for Rs. 199 + Rs. 50 of std pack, complaint given but no response from vodafone side. Several mails and telecom made to the customer care, nodal officer as well as appellate autority but no response from their side. Please look into the matter and do the needful.

Kind regards,
Sharique Alam
9899542058
9891028100


Comments

One response to “Wrong commitments”

  1. Hello Sharique Alam,

    We wish to inform you that we have replied to your concern from [email protected] to your email. Kindly check the same.

    Regards,
    Vodafone Customer Care, Delhi & NCR

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