Wrong commitment during selling their healthcare product by IHO sales executive

Location/place: Mumbai

Name of company/service: indianhealthorganisation

IHO sales executive called me and explained about a healthcare product in which he told that i will not have to pay any money for OPD consultancy, any diagnosis test, any other medical requirement but during discussion of customer care i came to know that sales executive committed wrong thing as they don’t sell such product.

Now i have requested to refund my money but they are also taking time to refund the same. Customer care executive told that money will be refunded in next 48 hr but i have waited for 1 week and did not receive any money so far.

Kindly take the necessary action to solve my issue

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  1. 9 years ago

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