Location/place: Pune

Name of company/service: Bajaj Finance

Hello Team

I would like to give you brief information about my Case.

I have purchased LED TV from R K Music system from chinwad , Pune. The cost of the LED is 50500/-. while buying i paid 20200/- cash and Remaining by 30000/- by bajaj finance on easy EMI basis. i paid my amout and agreed to pay 2143/- P.M by 14 Months and i gave my all documents for process. After few days i got system generated mail from Bajaj finance in which they mentioned that EMI amount will be 3775/- for 8 Months . when i went raised issue with shop keeper he said there was mistake from Bajaj it will be resolve the issue before first installment deduct from your account. i agreed and waited for some time. After that i have got call from customer care ( after lodging complaint on web site ) and asked issue and assured me they will resolve the issue and 2143/- amount will be deduct from your account. But now i found that 3775/- amount has been dedcuted from my account.Now i asked the my bank to stop the EMI for the next month.

I dont know how to go with consumer court againts this Bajaj finace for complaint.

My mobile no is 9372790632. pls assit me for the same.


Comments

One response to “Wrong commitement”

  1. Dear Customer,

    At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number with us?

    With regards,

    weCare
    Bajaj Finserv Lending

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