Worst Shopping Portal

Location/place: Mumbai

Name of company/service: Indiatimes Shopping

Indiatimes Shopping suffers and suffers and makes everyone suffer because of their extremely poor customer service.
They have a customer complaint pending for 1 year now – which involves a redemption of 5000 rupees against a gift. How badly can one ignore and sit on customer complaints – this company can become a case study in itself.
Fraud promises of resolving complaint in 1 week, then 2 weeks, then 24 hours have been ongoing for 1 yr and more now. Just bad and how bad can this get.
There should be a way of filing court cases against such companies online.

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