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Worst Service of Reliance… Data Card Not Working Properly
Hi Sir/Mam
I bought Reliance Data Card (Reliance Pro3), on saturday 18. I submitted there my documents and money as required. They ask me to submit Rs. 1900 for plan of 999 10GB Day/10GB Night after all unlimited. I paid and all procedure done. They said from Monday you will be using your internet at home. I have been very happy. Monday I went there. They gave me only Data Card, some reason it is not activated, they said wait for tomorrow, i wait. Tuesday they at evening your data card will be activated. Nothing happened. Finally data card activated on Wednesday at evening but internet was data didn’t credited. I call to the customer care they said will be shortly upto 24 hrs but it’ s wrong, I went to the retailer to ask what happened return my money otherwise I’ll go to the consumer court. They said the internet is work very soon please wait. Saturday they recharged for 5 GB. I don’t what kind of plan. They said it is mandatory for every customer. after that you will get your plan. But what is this. This is first time in my life, I’m using net speed of 0.259/KBPS. Shit i call to customer care representative. They said some area problem having the reliance technical person is working on this area. Again i called there someone said your computer is not good. Again I called there someone said your complain have noted with us. Very soon it will be fixed. Again called there next one is said your complain never noted.
So what is this next person don’t what happened with us. This is my first time in Reliance Telecom in my family. Should Reliance care don’t want to make more customer. My elder brother said this not good for before buying Reliance Data Card. Was he saying right?
I think right. I never use the speed of internet .0578-50.00KBPS.
Shame for Reliance they are doing with new customer.
Dheeraj Kumar Singh
9958428949
Data Card No. 9313326288
English
English
ગુજરાતી
हिन्दी
मराठी
ਪੰਜਾਬੀ
Dear Dheeraj,
We regret the inconvenience caused, our goal is to provide a consistently reliable services to our valuable customer. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
The customer care representative. First think it is for 15 days of 5 GB. Now it will over in few days. But I didn’t use happily and data. So I need all thing. It’s mean all data for 15 Days again. Otherwise I want to return my Data Card. Please let me know where can I return my Data Card with refund of my data amount. If you solve this issue then leave it. I will use this Data Card. Else return everything
Thanks
Dheeraj
Hello Will you do complaints…Or May I have to visit the Consumer court. What is this I talk to customer care from this no. 1-800-3000-5555. They says our technical team will contact me. So, Its almost one month nobody call me. What is this yaar. If you don’t care the customer so, tell me before buying data card.
Please tell me how can I refund my Data Card. Will you please do this……….?