Name of company/service: Pragati Enterprise (Bharat Gas LPG)
Hi I am Prafulla from Pune.I have taken Bhrat Gas LPG connection on Oct’2011,that time I heard Bharat gas provided very good service i.e. delivery of cylinder on time and they charge exact amount for that. But after few months I came to know the fact. Normally on portal it is mention that within 48 Hr they deliver a cylinder but in real it takes 8 days for the same and normal price is Rs 412.5 and he charge Rs 430 .When you ask about this to delivery boy reply was ” Nahi itana hi hai..aapako dena padega”. Multiple time I went to Distributor agency to give a complaints ..know one is ready to listen. Now the current situation is that I have booked cylinder on 31-05-2012 but till date i.e. 09-06-2012 not receive. I went to agency,they reply ..call delivery boy..when I give call to delivery boy he told me that “12 baje tak deta hue” from last 5 days he gave me the same reply. and surprise thing is that Distributor agency office is 2 min away from my home.