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worst service and disrespecting people

Mi service centre provides worst services. My mom visited the place – MI Service Center (CTDI) Shop No. 12 Patel Complex Stadium Road Opp. Bsnl Office, Bareilly, Uttar Pradesh 243001.
In-charge of this place talks like a shit to lady customer. I had a mail to replace the charger but this service centre in-charge misbehaved with the lady customer and didn’t replace the charger.
I want to the company to have a strict action with this service centre in-charge and replace my charger ASAP.

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