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worst response from company

I have a postpaid no of idea which is 8510061066, I want to disconnect permanently but idea representatives told me other things & for permanent closer they suggest me to visit idea store… last 2 days I visiting idea stores but sometimes they don’t have the internet or sometimes they don’t have the service person, I’m a service person & don’t have enough time to visit regularly, please see & respond to me how my issue is resolved..
Idea stores details
1. Jagat farm, Greater noida
2. Mahi communications, gama-2, Greater noida

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