Worst Ever Service

Location/place: Salt Lake, Kolkata

Name of company/service: Hitachi_Hli_India

This is with regret I want to intimate you that Hitachi service is too poor. I had registered a complaint with your Kolkata auto-number 352324848 on 11.06.2012 at 11 am, and my registration number is 12061100432. This was for my Quadricool TM machine (1.5), which is not functioning since the 10th last. At long last a technician, Amit by name, had visited my residence last Saturday (16.06.12), and suggested a reinstallation (as the frame was coming out of the wall), after which they would have to replace the inner motor. This morning one Gopal Guin came, and reinstalled the machine. But he had come wih a swing motor, whereas Hitachi Quadricool TM requires an indoor motor.on inquiry, he let us know that this motor is out of stock. And that Amit, who took Rs 330.00 for diagnosing a motor replacement malaise, why did not he coordinate and ask the other dept. which motor to take to my home?

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  1. 8 years ago

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