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without informing reducing sms balance and disconnecting call

Location/place: patna city, bihar

Name of company/service: aircel

Sir,
aircel company has reduced the sms limit to 100 messages per day and didn’t inform me through sms and deducted nearly 16 rs and one day ago they deducted rs 9 for the same reason. And when i made a call to the customer care they disconnected my call without giving proper information. Sir, i wanted you to look over this matter and to refund my money. My cellphone number is 8083174492. I would be thankful for you if you resolve this problem.

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