Without any reason deducted on Balance

Sir I am Anil Singh is file complaint against Aircel company about deducted of balance somany time without any reason aircel deducted my balance and they make habit.But today company make a exceeded limit , It deducted the balance thrice time 19/5/2015 balance rs 42.10.But today company deducted thrice time balance 1.time rs.30,2 time rs.10 and remain Rs.2 also deducted now my balance remain 10 paise, please take a strike action against a balance Aircel No. 9563971854{siliguri) pin code-734008


Comments

5 responses to “Without any reason deducted on Balance”

  1. Aircel Avatar
    Aircel

    Hi Anil Singh,

    Thank you for reaching us at Social Care.

    We have forwarded your request to the concerned department

    and we will get back to you shortly with further updates.

    Kindly feel free to write to us at [email protected] for any further assistance on

    this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @[email protected]

  2. Aircel Avatar
    Aircel

    Dear Anil,

    “Post system check it has been found that your balance 2/- got deducted dated- 20/5/2015, due to Download of VAS – NDTVVLPK- NDTV through WAP . Credit of 2/- has been posted in your’s A/C a from our end dated -23/5/2015 . Credit of 40/- has already been posted in your’s A/C from our end dated- 22/5/2015.

    Regards,Aircel Customer Care

  3. Roshan Shahi Avatar
    Roshan Shahi

    Aircel has deducted my balance a lot of times without my consent. It has happened a lot of times and happened today as well saying about deduction of Rs30 for vas of Ghar Aye Jyotish.. I have contacted to the customer care but they say that it has been activated by me. This is not cool, I’m a student an why would I activate such VAS that have no use to me. And more to that is today when it occurred I was using Vodafone Internet services for quite a time so the popup message on Internet or ads cannot be related to Aircel since I was using Vodafone. Please help in this matter since it is not a thing that can be tolerated. Thank you!

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