Location/place: Mumbai
Name of company/service: Airtel Mobile
I have taken a new connection under corporate plan of PNB. which number is 8451041999.Yesterday I got a mail regarding withdrawl of outgoing services due to cross of maximum limit. My limit was fixed of Rs1000/-only. When I call to customer care, they inform me that unbilled amount is more than 4000/- due to heavy uses of internet.I inform u that I have MTNL Broadbond at home and net connection in the office. I need not to use net on mobile. My simple question is when my limit is Rs.1000/- fixed, then how this limit crossed to above 4000/-. I am unable to understand the thing.I was planning to take an add on card but this type of problem irritate me very much. I request you to kindly look into the matter and start my services immediately because this is my office phone.
Thanking you,
Manoj Kumar Choudhary
Manager
Punjab National Bank
Circle Office, Maker Tower
Cuffe Parade
Mumbai – 400005
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