Withdrawal of Club Mahindra Membership id.2834359 & Refund down payment

I, Mohan lal garg, club mahindra membership id.2834359 have got a call from club mahindra company to attend a workshop. on 18/08/2018 i attended the workshop & made the down payment same day. But later due to some reasons i applied to withdraw the membership.

On 19/08/2018 due to some reasons i applied for the withdrawal of membership as i have not availed any of the benefits till now & request them to refund the amount paid as the down payment dated.18/08/2018 through my SBI bank debit card.

Details of payment made are below:
Rs37080/- ( Rs17080/- Txn # 883625 and Rs20000/- txn#883467)

Also three SBI cheques were handedover to the representatives , cheque details are below:
chq no
117 dt.07/10/18 Rs11424/-
119 dt.07/11/2018 cancelled cheque
120 dt.07/11/2018 Rs11424/-

For the sake of intimation within 10 days cooling / freelook of making the down payment , i have sent a written communication for the withdrawal of membership to club mahindra corporate office: Mahindra Holidays & resorts India ltd Mahindra towers , 1st floor “A” wing Dr. G.M Bhosle marg , P.K Kurne chowk , Worli , Mumbai -400018 via DTDC courier dt.21/08/2018 vide AWB .Z71818150 , already delivered to the address along with the mail sent for cancellation of membership since i didn’t get any revert till then.

I have submitted 3 cheques of SBI submitted initially & 3 more cheques are demanded again from their side are also handed over to them dt.21/09/2018.

1.I asked the executive the procedure for cancellation of membership at the time of payment.I was told that there is no process of cancellation of membership once availed & i need to visit Rohini, Delhi office that may take a year or more than that for the refund that too depends upon the discretion of the company.
2.They confirmed me that the cancellation process take 60-90 working days although the withdrawal /closure clause says different timelines”it says- if i wish to withdraw my membership within 10 days of making the down payment , the company refunds the entire amount within 30 days of request” .
3. I get the call for submitting more cheques despite the fact that the withdrawal of membership is initiated from my side many days before.yet i have submitted 3 more cheques dt.21/09/2018 (Drawee bank: Axis Bank ltd,vide chq no;s 54127,54128 of Rs11767/- each & chq no.54129 cancelled cheque).

All the above unsatisfactory points made me to withdraw the membership .

On 21st of Sept i gave 3 cheques again after telephonic discussion with executive Kamal sati (mob.9599020041) & Jitender (Mob.9810036296). As per their confirmation the cheques taken initially were of less amount than required hence fresh cheques are required to be submitted again of Rs11767/- each .They also confirmed that the cheques required only for the cancellation formalities & will not be lodged into clearing but the cheques are lodged & returned.
This is a fraud & misleading done by their employees.
Everytime i get a different mail without the chain of mails i have sent across for cancellation & with no satisfactory reply .
On 15/10/2018 i get the full & final settlement cheque no.213548 of Rs1245/- dt.05/10/2018.
It really make me annoyed & feel harassed.
You are requested to kindly help & take the matter to the grievance committee for the resolution.
Truly,
Mohan lal garg
Mob.9999927911/9650562261


Comments

One response to “Withdrawal of Club Mahindra Membership id.2834359 & Refund down payment”

  1. Hello Mohan, we certainly regret to hear about your unpleasant experience with us. We have forwarded your concern to our Member Experience team, please be assured that they will reach out to address this soon.

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