Location/place: lucknow

Name of company/service: electrolux care

Dear sir ,
Umesh pandey here , I have been calling ,mailing to electolux care,and reliance digital since I have purchased it ,dated 21st may 2012.
Finaly I have the last option to inform you,please find below the conversations between us , now the situation is ,they are not replying to my emails.
Please do the needful.

Umesh pandey
2nd officer
Msc ship management , Cyprus Limmasol
+918957801961

hello this is umesh pandey
I have purchased a electrolux washing machine fully automatic dated ,21 may 2012, after intallation i found drain motor faulty same has been reported to service centre lucknow no action has been taken yet , please do the needful.

umesh chand pandey
+918957801961

Dear Customer,

We do apologize for the long delay service.

We have forwarded an urgent reminder to the service center, we assure you that our service engineer would soon be in touch with you.

Please feel comfortable to revert in case of any further delay.
Assuring you of our best attention always.

Thanks & Regards
PE Electronics Ltd.
Electrolux Care
1860-200-1212

hello sir,
Its been two days no action has been taken ,kindly do the needful.
looking for your great help……

umesh pandey

+918957801961

Hello sir,

after so many communications with you, i am fed up now, finally im going to inform consumer forum.
thanks


Comments

2 responses to “washing machine”

  1. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

    We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

    Warm Regards,
    Reliance Digital

  2. Reliance Digital Avatar
    Reliance Digital

    Dear Sir,

    We hope that your grievance has been satisfactorily addressed. We will do our best to ensure that your next experience at any of our stores will be good and you will not face any more inconveniences.

    Warm Regards,
    Reliance Digital

Leave a Reply

Your email address will not be published. Required fields are marked *