Name of company/service: HP Invent
Hi, Its me Prakash Singh Mehra,
HP was giving 2 years extended warranty just for Rs 1133 so I bought a HP laptop on 20th April 2012, that was the last day for that offer, when I asked them will you show me the status of my laptop warranty online, they said yes, but when I made the payment of laptop they didn’t take the warranty amount and gave a address saying you will have to send a cheque of that amount to so and so address, I was so unhappy with this because they lied to me saying we will show warranty status then and there.
After that I sent all the docs to the given address but they rejected my claim saying your cheque is bounced.
Then again I sent all the docs with DD they sent it back saying we can’t process it because it was valid for one time only.
Then I went to the shop HP WORLD from where I had bought my Laptop, he said send it again, I did the same, but they have returned it with the following reasons
1. Free gift offer is not applicable on the purchased model
2. Mis Match of Sr. No
3. Not a valid purchase date,
4. Wrong name, issuing date is wrong, amount is wrong,
5. Claim dos incomplete, ID proof not attached
6. Claim docs received after due date
7. Date of registration is outside the offer period.
I had bought HP laptop just and just because of that warranty offer, now I’m not getting to avail that offer,
I’m feeling like cheated
Thanks and regards