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Warranty extension certificate not received

Your Location/city: Bangalore

Name of the product/service/company:: Enness Corporation (HP India)

On July 30 an Online Payment of Rs 6618 was done towards Enness corporation.
I was told that I would be receiving a harcopy of the cerifiate and a HP backpack within 10 working days from the date of payment. Today August 17, I did not get either the certificate or the HP backpack.

Kindly Look into these type of false promos.

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