Vodafone Create problem for porting

Location/place: Delhi

Name of company/service: Vodafone

Dear sir /madam

I am user Vodafone. my mobile number is 9555579955. but i am not satisfy you service. so change a service provider 16 nov create a port number. but u have not accept a request. please give the reason
Thank you
Siddhartha Choudhary
Mob:9555579955