UNWANTED VODAFONE MOBILE CONNECT CHARGED

Location/place: JAIPUR/ RAJASTHAN

Name of company/service: VODAFONE

DEAR SIR,
I AM VODAFONE CUSTOMER SINCE 9 YEARS.IN MY LAST BILL VODAFONE HAVE CHARGED APPROX 3300.00 RS FOR GPRS USE. SIR WHEN I HAVE PURCHASED NOKIA LUMIA 710 THAT TIME THIS SERVICE IS AUTOMATICALLY ACTIVES FOR FREE OF COST THAT TIME I CALLED VODAFONE CARE AND TOLD ABOUT THAT AND THEY REPLIED THAT WHENEVER IT WILL BE CHARGED WE WILL INFORM YOU. SO LAST MONTH I HAVE PURCHASED SAMSUNG GALAXY NOTE AND VODAFONE CHARGED ME OF GPRS USAGE WITHOUT NOTICE OR DEACTIVATION OF GPRS/MOBILE CONNECT SERVICE. I M VERY FRUSTRATED NOW BECAUSE IN PAST I HV ALREADY SUNDER MY TWO VODAFONE NUMBER SUCH TYPES OF CHARGES. WHEN I RECEIVE MY VODAFONE BILL I GO TO VODAFONE STORE AND TOLD ALL PROBLEM BUT PERSONS NOT GIVE ME ANY ANSWER AND GIVE ME CUSTOMER CARE MAIL ID AND I MAILED ON THAT ID AND I RECEIVE AUTOMATICALLY GENRE TED MAIL AND NOW MY DUE DATE OF BILL AND I STILL DID NOT HAVE ANY RESPONSE FROM VODAFONE. PLEASE HELP ME OUT


Comments

One response to “UNWANTED VODAFONE MOBILE CONNECT CHARGED”

  1. Hello Vaibhav,

    Please share your number with us here http://bit.ly/NwaXnJ We’ll get back to you with assistance at the earliest.

    Regards,
    Vodafone Customer Care

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