Unwanted SMS service activated by compony

Location/place: Rudrapur, Uttarakhand

Name of company/service: Tata Docomo

Dear Sir
I have a telecom connection of tata docomo & i am completly unsatisfy from the customer suuport of company.
1st they started the RAJNI JOKE service on my number & deduct my balance.I have complained about that 2-3 times then the sercice stopped.
After that they started two servive CINEONE PHOTO ALERT & FILMY around 2 months ago and again deduct my balance as activation charge & also deduct 1 Rupee on daily basis.Since then i have called to custumer care after every 3-4 days & they assure me that service will stop with in 4 hrs.
But both service yet not stopped & they are deducting my balance daily.

So please help me to get out of this problem as soon as possible.

Regards
Manoj Kumar
09719418806


Comments

2 responses to “Unwanted SMS service activated by compony”

  1. Tata Docomo Avatar
    Tata Docomo

    Hi Manoj,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Manoj,

    The amount of Rs.5 has been adjusted in your number on 4-Jul-2012 and there are no services active in your number

    hanks and Regards
    Customer Care
    Tata DOCOMO

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