unusual balance deduction

Location/place: sahranpur (U.P) INDIA

Name of company/service: Idea cellular

Sir,
I have an Idea cellular mobile no. 07351678277 for nearly 1 year. I suddenly saw that Rs. 15 were deducted both on 19 and 29 march 2012 respectively for the service of ‘cricket updates’ which I did’nt activated. I kindly request you to see into the matter and refund my balance as soon as possible. Also deactivate this service (cricket updates) and apply DND (do not disturb) service to my mobile no.
thanks,
Rajani


Comments

One response to “unusual balance deduction”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-23296945471 and you shall hear on the same till.9th April 2012.

    Regards,
    Ideacellular

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