unsatisfied with nokia care services

Location/place: nanauta

Name of company/service: nokia

i have gone two times to nokia care within a period of two and a half month from the date of purchase of my nokia ASHA 200.my handset is not working properly even after 2 minuts of software update by nokia care ,center-shamli.they refused my complain when i went second time.i am unsatisfied with nokia and want to refund for my handset NOKIA ASHA 200.