Unnessesary balance deduction

Location/place: kema,tehsil-nadoti,dist-karauli,Rajasthan

Name of company/service: Vodafone

sir, my mobile no. is 9610876645…..i have activated 100 MB in happy hour scheme that was showing it is valid upto 27th july 11:59:59 PM, but at around 4:30 PM company deducted 84 rupees from account while 64 MB was left in my account at that time….when i talked to vodafone care,they made my complaint,complaint no. is 2307057240 and they said me that it was because of mistake and i will get my balance upto 31 july….they also called me on 29 and said that i will get my balance soon….they give me wrong informations…when i requested them to talk to their superior they hold my call for 45 minutes ….


Comments

One response to “Unnessesary balance deduction”

  1. Hello Lallu Singh,

    Please note that you have used the services other than in the Happy Hours (2PM to 4PM.) Thus, you have been charged for the same.

    Regards,
    Vodafone Customer Care, Rajasthan.

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