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Unnecessary Disconnection of service

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AdminPost
in ,

Location/place: Karad

Name of company/service: Tata Docomo

15 days ago I had bought a Tata Docomo Sim card and was working very well. Suddenly after 10 days of working I got a message saying that my documents are not submitted and I need to submit them whereas I had submitted all the requisite documents at the time of purchase. Later as I was out of station, my card got disconnected. Now I get to know the reason that some one lost the photograph in the process. Why should I be punished for a mistake committed my the Docomo employee?

Comments

One response to “Unnecessary Disconnection of service”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
    You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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