Name of company/service: Uninor
I got message from uninor that recharge with Rs.10 and get talktime of Rs.15. Rs.7 talktime will be given imdetaite and Rs.8 talktime will be given within 48Hours. Offer ends 16July. I rechargerd it on 12-7-2012 and on 13-7-2012 with Rs.10 voucher. But till now I didn’t got the remaining balance. I called to customer care and asked about it. Customer care executive said “you need to recharge with mobile(mobile to mobile recharge). She can’t do anything.” But they didn’t mentioned anything within message regarding mobile recharge.
Uninor is also activating various packs automatically without permission. They activated 3 various services without my permission. I have deactivated all packs by calling on 777 as complaint that it has been activated without my permission but still they didn’t refund me. Within a week they again activated one pack called “sizzler pack” without my permission. I complained regarding this to that customer care but they didn’t accepting that from there side it has beed activated. The executive had just deactivated the pack. They didn’t refund any. My uninor cell no. is 9172120010.