Unfair Trade Practices

Location/place: Muzaffarpur

Name of company/service: Crossword online book store www.crossword.in

I have purchased a book on 20th of May 2012 from www.crossword.in wide order number Order CWD346245885 named “The Competitive Strategy” by M Porter. The website shows the book is in stock. I paid it through my citibank credit card. The book was suppose to reach in 5-6 working days. When it didnt reached i enquire and they took another 5-6 days. There was no communication from crossword. I always called them up. After keeping my money from good 25 days they cancelled my order. Also they told me that money will reflect into my account after 7 days. So not only they kept my money for a month for no reason. They have wasted my good 1 month. and surprising that book still shows that it is in their stock


Comments

One response to “Unfair Trade Practices”

  1. Same experience. It appears these are not isolated events. They are making lot of money this way.

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