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Unethical behaviour by such a reputed bank

I am not able to understand without intimating or telephonic communication why my account has been put into lien and my 5000 rs is blocked as i am trying to pay my credit card minimum due amount ,this is bery dis respecting and unethical behaviour by a reputed bank like kotak as soon as my lien will be removed i am going to close my account as well as the credit card request you to kindly honour the same so that i can take the action and will never recommend anybody about this bank in future

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