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Unethical and Irresponsible HDFC Ergo

Location/place: Bangalore

Name of company/service: HDFC Ergo GIC

Unethical and Irresponsible HDFC ERGO General Insurance Company Limited, I calld up their customer care 2 renew my car insurance only 2 inform that policy has been canceled in Nov 2011 due to Check dishonor. I have bank statement with details of successful bank transaction. This is sheer irresponsibility on their part and unethical practice. Because their irresponsible behavior i am running my car without any insurance for 10-11 months. The money has been debited from account on 6th Sept and these guys canceled the policy in Nov. How is it possible that HDFC Ergo continue to sleep on the check for two months.

Even after paying Rs. 19k i am uninsured. I want to teach these guys a lesson?
How to file a complaint to a court and which court?

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