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Undelivered goods even after full payment

Location/place: Faridabad

Name of company/service: India times shopping

Dear sir, I ordered a Wonderchef Fantasia Set and Wonderchef Cake Decorator worth 2000INR from indiatimes shopping website almost a month ago and recieved only the cake decorator even on full payment in cash. I have been calling the constomer care number every alternate day. They have got me going in circles that the goods are being delivered but i havent recieved it till now. What course of action should be taken?

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