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Unconditional Forwarding Issue Not Sorted

Sir,
I had given my phone to an Airtel Gallery in Santa Cruz, Mumbai for resolving an unconditional call forwarding issue The phone settings had been set but I was informed that there was a network related issue which would require the intervention of Senior people for further resolution.It has been a wait of almost a week and there seems to be no sign of the issue being resolved.The number for which I require unconditional call forwarding is +91-7666 662266, the company number.
Please help me resolve this issue fast.

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