Name of company/service: Datawinds Innovations Pvt. Ltd.
Date : 23/11/2012
I have pre-ordered a Ubislate 7+ . My booking ID is PM8DF75 .
As per company demand , I was sent a cheque of Rs. 2999/- ( vide cheque No. 511480 dated 09/05/2012 of State Bank of India ( 06794 ) , AE Market , Salt Lake ( Calcutta ) ,
Salt Lake , Sector – 1 , Kolkata , DT: 24 Parganas (N) , W.Bengal – 700 064 ) through DTDC Plus against my booking of the Ubislate 7+ .
The cheque was received by the company on 14/05/2012 and it was encashed on 02/06/2012.
As per company offer ( on 18/09/2012 ) , I confirm you to accept and ready to receive
the product UbiSlate7Ci ( instead of Ubislate7+ ) and ready to pay Rs. 500 extra at the time
of receiving the product .
After a long time and a long struggle , I received Ubislate7Ci from your end through DTDC
on 25/10/2012 .
But a lot of surprises were waiting for me when I opened the parcel . I discovered that
1) Its front screen was full of scratch .
2) Its operating system is not booting .
3) It is not working at all .
That is why , I made the phone calls several times to your support system . But no one was ready there to attend the phone calls .
Suddenly , I received a phone call from datawind on 29/10/2012 and that lady was interested
to know that the Ubislate 7Ci was received by me or not . I told everything to that lady , but , she cuts the phone call without any response .
I request you to take necessary action for the above problem to replace the Ubislate7Ci immediately by the DATAWIND immediately .
My permanent address is JAYJIT BOSE
AE – 96 , SECTOR – I ,
SALT LAKE CITY
KOLKATA – 700 064
Phone No. : 9874123971
Email id : [email protected]