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Transaction froud

i have topup Rs 1000 in my phone pe wallet on 12 October 2018 via Rupay debit card, the transaction id is P1810122249008802626272
my bank deducted money but phone pe shows this transaction cancelled but bank shows successful transaction, now almost one month passes but i didn’t get any refund or my wallet are not topup so please help me as soon as possible

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