Name of company/service: JABONG.COM
I have ordered Sony Vaio Laptop from Tradus.com (Order Number 6398644 Sub Order Number 6609543) and paid the amount using AXIS Bank Debit card. The Order amount was 28305 INR. After seeing their 10% Discount on Garage Sale promotion (Receive email also for same), i made decision to shop Laptop from this company. My order was also confirmed by company and an email was also sended by the company for order/payment confirmation.
But on 22 November 2012, I saw on my Tradus Account order details, that order was showing cancelled. Till date I did not receive any email or call from their company about reason of cancellation. I call their company also, but call was not connecting. I also email them, but no reply is receive by now. Till date Refund is also not receive.
This is clearly a cheating and fraud done by Tradus.com giving promotions, attracting customers and eating their money. If they are not capable to fulfill the order, they have to refund my hard earned money along with Compensation of 20% of the order Amount. Otherwise, in within 3 days, if i did not get refund with compensation, i will fire case against this company in Consumer Court.
Harsh Pratap Singh
(Order Number 6398644 Sub Order Number 6609543)
Contact Number 9981425113 / 9479395793