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tourist agency denying services promised in tour plan

Location/place: malad mumbai

Name of company/service: bhagyashritravels

on may 25,2012 i went for 12days conducted tour to jammu nd kashmir the tickets were booked in others name right from day one i had to face problems till yhe last day on 3rd june 2012 there were plenty of issues i even contacted their mumbai office from where i did the booking nd paid 22500 by cheq nd have the receipt kindly guide me

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