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Tikona executives not responding properly

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Location/place: Shadipur, Delhi

My Consumer ID for Tikona is 1106718700. I had paid Rs 1500/- for 3 months connection. It was satisfactory in the starting but nowadays I am not able to access net and when accessible the speed is negligible. I have contacted Tikona Customer Care many times and got the same reply every time i.e. “we will send an engineer soon”. That Engineer has never reached us and so we are not able to access the net properly. Kindly get me rid of this menace either by repairing or refunding.

Contact No 9953076303

Comments

2 responses to “Tikona executives not responding properly”

  1. Rohit Kothari Avatar
    Rohit Kothari

    The problem of internet connection has been solved by Tikona’s executive..

  2. Tikona Services Avatar
    Tikona Services

    “Dear Mr. Jain,

    We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.
    As per our discussion with you on 19h July 2012, your technical complaint has been resolved by our representative and you are able to avail uninterrupted services.
    Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you””

    Regards,
    Tikona Services”

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