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they are not responding

Location/place: meerut (u.p)

Name of company/service: sony mobile

sir mai ek xperia mobile liya tha .jis din se liya hu hanging problem aa raha hai.sony care me ab tak 6 bar ja chuka hu problem solve nahi ho raha hia.maine 9 april ko sony care me diya tha problem solve nahi ho paya phir 13 april ko diya solve nahi ho paya. ab aap hi batao mai kya karu.sony care me call karne pe koi responce nahi mila. please sir mai kya karu. i want to replace my mobile phone

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