Name of company/service: KLM AIRLINES
Dear Sir ,
I travelled AMS – DEL on 28th via KL 0871 under ticket no. 10572250481815.
At the time of boarding flight attendant at AMSTERDAM requested me to hand over hand baggage & convert
This into check in bag as flight was full though I was carrying one hand bag only of permissible size . I accepted
Her request & handover my bag to her under baggage no# 9 074 KL 717450.
When I received my bag at Delhi Airport I was shocked after I found out that my BLACKBERRY CURVE missing from
Front packet .This is something very shocking as I expect airlines to respect my privacy & not to open pockets of
My suitcase,Unfortunately this happen & somebody stole my blackberry ,this is very astounding and absurd .
I normally travel to USA atleast 3-4 times in a year & never faced this type of situation before .Most of the time my
previous travelling happened thru star alliance .
I immediately informed this issue to your rep Mr Dharamveer Mathur after I checked for my cell immediately on receipt
Of my bag to make call & at his instance given my written complaint to him at the airport . SINCE JULY 28 I HAVE SUBMITTED NO. OF EMAILS TO KLM BUT NOT EVEN SINGLE ONE IS REPLIED.
PLEASE ADVISE MY RIGHT HERE.