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Technical fault in new Voltas split AC on day 1

Location/place: Villiwakkam / Chennai

Name of company/service: Voltas

My brand new Voltas 1.5 ton 2S split AC is not working post installation due to technical issue in the machine as confirmed by the installation department from Volta Chennai.
Please let me know for further details / clarifications to proceed further to sue the Voltas company for selling fault product.

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