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TDR Issue

Location/place: Navi Mumbai

Name of company/service: IRCTC and Indian Railway

I had an e-ticket booked via https:/Www.Irctc.Co.In
for date 27-jun-2012 in pnbe pune exp
from station: mughal sarai jn(mgs)
to station: pune jn(pune),
with transaction ID 0509031554,
pnr 6603153134,
passenger name ashish kumar rai,
age 28,
gender male
I.E. Myself (ashish kumar rai)
but I DID not get leave from my office due to which I wasn’t travel on that ticket.
So I file tdr on the date of journey 27 jun 2012 around 01:30 am.
But my tdr has been rejected with remarks passenger have been traveled.
I want to get my refund and also want to know how much transparency irctc and indian railway have in tdr case.
Thanks in advance.

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