TataSky adds channel without your consent and keeps charging you till you notice

Location/place: Bhubaneswar

Name of company/service: Tata Sky

TataSky automatically added a channel to my package without my consent and kept charging me until I discovered it.
When I quizzed the TataSky customer care, they replied saying the channel (TataSky’s own channel) is free for first month. That is why it was activated for me and I should have informed them to stop the channel; even though they did not bother to send me even an SMS after starting the service, which is their norm.
This kind of hush-hush transaction indicates only one intention: to unscrupulously fleece the unsuspecting customer and then hide behind the brand TATA image, if caught in the act!!!


Comments

3 responses to “TataSky adds channel without your consent and keeps charging you till you notice”

  1. Suchita Avatar
    Suchita

    You can address your complaint to tata sky’s official handle @tatasky. There must have been some fault with their systems as the channel got activated without your consent. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and secure the amount deducted

  2. Shehzad Avatar
    Shehzad

    I want ali channel

  3.  Avatar
    Anonymous

    Even I have a same problem. They keep adding channels without consent and charge. When told to discontinue they say it is lockin for 6 months and after six months on that date we have to remind them to discontinue otherwise it will continue. They will not take our request prior and de activate the channel. Anybody has got any idea how to deal with this menace of tata sky. Can we complain to police?

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