Location/place: CBD Belapur Sector 20 Navi Mumbai
Name of company/service: Tata Sky
tata sky was recharged for a month.I did not use the services for entire month.complaint was lodged two times and got a revert call from the technician post long duration stating that he cannot visit the area due to some local cable operator issue.my tata sky was discharged post one month for which i did not use any service.when i called tata sky today for activating my account for another one month as i was not used the services at all;i was told that i will have to wait for another 24-hrs and also have to wait for another 5-hrs to speak to a manager as there is no manager on shift.with no option left i recharged my account online (transaction id-TY1208040018150136, Bank transaction ID-616118270622171) and still services were not activated.then i called tata sky again and i was told the tansaction was cancelled however i had received a text message from my bank stating that the amount has been deducted.i was also told by the rep that the amount will get credited in 10-days.this has caused lot of inconvinience to me and almost a metal harrasment.all the conversations i had with tata sky reps through my cellphone.this has only caused cost to me without enjoying the services i deserve to receive as a customer.here are all the conversation reference numbers from tata sky: 1-15274848312(Anita),1-15184090134(Pankaj Shah),1-15663687858(Supervisor Saujanya).you may reach me at 9619023696
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