Tata Indicom sending bills 3 years after disconnection of line

Location/place: Pune

Name of company/service: Tata teleservices maharashtra Ltd

Tata indicom a/c: 603294328

I had installed tata indicom wired line internet with phone at my place in 2006. After using it more than a 18 months of a painful journey with indicom, finally the modem also became dead in 2008.

I had to request discontinuation of service. This was primarily due to severe service issues and numerous billing errors almost every month.

After around 6 months, I received a bill for 550/- and it showed usage also. However as a matter of fact there was no modem at my place for over 6 months and they had shown some MB of data usage. This is ridiculous.

I had a series of calls with customer care – they suggested that I need to settle this down by paying 550 and raise the disconnection request at an email address. I did it. Paid the bill to an executive having indicom id-card, also gave him a written disconnection request. Also emailed to the given email id.

I was assuming that it is closed now. Sadly, yesterday I received a notice sent by court saying that I have 20078/- and I need to pay it to Indicon by appearing in front of court.

I want to sue tata indicom for this harassment and inconvenience caused even after 3 years of discontinuation.

Please advise.