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Taking refund money from timtara.com

Location/place: India

Name of company/service: www.timtara.com

Sir,
I ordered Epson TX121 printer from Timtara site. The product was to be delivered by 27th July. The time passed the product was not even shipped not any refund made by now. It’s customer care did not help me at all. Please take necessary action agaist this site. It has cheated me.

The detail about my order is as follows-
Order no-10284096
Ticket no-42094 (As told by customer care)
Order Date- 06 July 2012
Product name- Epson TX121 Printer
Mode of Payment- Internet Banking
Bank Name- Axis Bank
A/C No- Ask me on Phone or e mail me if required
Amount- Rs. 2998/-
E-mail address- [email protected]
Mobile No- 9955581928

Yours faithfully,
Anuj Kumar

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