Switch over from CDMA to GSM service

Location/place: MUMBAI

Name of company/service: RELIANCE COMMUNICATION

With reference to my mobile no.9322600327 (Reliance), i have given request to switch off my scheme from CDMA to GSM to on 12th June’12 at Juhu branch Reliance Center alongwith all requested documents duly signed. They have told that it will be done within maximum 7 days time, but till date i have not received any confirmation from their side.
Also i wrote an email (twice i.e.on 20th and 21st June’12) to their customer care id but they are also telling me that it is under process and it will take time. Even i tried their customer care no.30333333, but they do not have any option on the phone for speaking with thier Representative for this kind of complain.
Request you to look into the matter urgently and help me in this regard.

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