Star Cricket ESPN package removed from package without notification

Location/place: Hadapsar, Pune

Name of company/service: Airtel Digital TV

My customer ID for Airtel Digital TV is 3011281597. I have taken new connetion on 5th Nov. 2012. In my base package of Rs. 275 The Star cricket -ESPN channels package is included.
Till 14th November, I was able to see the channels. But today 15 Nov suddenly when the India-England Series is going start i am not able to see the channels.
the error showing the channel not subscribed by you. please pay s. 50 for the same.
When i called customer executives are repeating the same thing you have to pay Rs. 50.
So this is the fruad case that suddeny wihout informing cutomer they have removed the channels from package though alraedy I have two months free subscription of chnnels.

I request to take action against the Airtel Digital TV & all the customers should be able to watch START cricket & ESPN without paying additional 50 Rs.
Thanks,
[email protected]
9923071700


Comments

9 responses to “Star Cricket ESPN package removed from package without notification”

  1. Hi,

    i m from chennai, since today morning they have removed the ess channels from ADTV. I have specifically selected super value pack(RS.209+25 OTHER ADDON CHANNELS) for these sports channels.. This is very unfair especially when Indian cricket season starts from today.They are forcing us to buy an 50rs addon ess channels.I think its time to change the digital operator……..

  2. Same problem here….they are looters

  3. Same here also , few days back they removed all the English news channels from my package and not ess channels, tat too without any notification ..

  4. The list still shows the channels in our package: http://twitrpix.com/5k02

  5. I’m with you.. Airtel DTH cheating ! Just before the start of the match they blocked ESPN-Star Sports and Star cricket from Sports Economy Pack #dissapointed

  6. Senthil Vijay Avatar
    Senthil Vijay

    Please take this issue seriously. Airtel should not treat their customers like this. If they want more money, they can come up with some attractive offer or they can put a stall near temple and beg for money, but dont cheat the loyal consumers like us.

  7. Same issue, Airtel is going from bad to worse.. This is really a fraud / cheating. Its very much non ethical. Please take appropriate action.

  8. same issue, however they are giving these channels till 30 of this month, and there after replacing it with two useless sports channels sony six and trace sports.
    The irony is that the so called ‘sports pack’ would now be devoid of two most important sports channels when they are needed.
    For shame, Airtel.

  9. Same problem with me…Even i have email to customer care with keeping nodal officer in cc…..but No reply from them…This is mere fraud from the brand like airtel….

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